Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling more than you can afford to lose, or if gaming is affecting your life negatively, please reach out for support.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling and comply with all Australian gaming regulations. By using our services, you confirm that you are of legal age to gamble in your location.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour?
- Chasing losses by gambling with more money to try to recover what you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding your gambling activities or lying about how much you gamble
- Spending more time and money on gambling than intended
- Neglecting family, friends, work, or studies because of gambling
- Experiencing mood swings, anxiety, or depression related to gambling
- Feeling a need to gamble with increasing amounts to get the same excitement
- Borrowing money to fund your gambling
- Friends or family expressing concern about your gambling
- Unsuccessful attempts to cut back or stop gambling
If you've ticked any of these boxes, help is available and recovery is possible.
Self-Help Tools & Player Protection
Fair Go Casino provides several tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're prepared to lose during a gaming session
- Reality Checks: Receive pop-up reminders during play to help you track your time and spending
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from Fair Go Casino and request to be added to industry-wide self-exclusion schemes
To access these tools, log into your account and visit the Responsible Gaming settings, or contact our support team for assistance.
Support Organizations & Helplines
If you're struggling with problem gambling, confidential support is available. Here are organisations serving Australia and internationally:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential online counselling and phone support (1800 858 858)
- Gambling Help Services NSW: Phone 1800 633 635 (available 24/7)
- Gambler's Help (Victoria): Phone 1800 858 858
United Kingdom
- GamCare: www.gamcare.org.uk — Free advice and support
- GamStop: www.gamstop.co.uk — National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-GAMBLER (1-800-426-2537)
International
- Gamblers Anonymous: A worldwide network of peer support groups
If You Need Help, Please Reach Out
Problem gambling can affect anyone. If you or someone you know is struggling with gambling, please don't suffer in silence. Seeking help is a sign of strength, not weakness. The organisations listed above offer free, confidential support 24/7.
Contact Fair Go Casino's support team immediately if you wish to self-exclude or if you need assistance with responsible gaming tools. We're here to help you play safely.